Diplaammel

Introduction

This Privacy Policy explains how Diplaammel collects, uses, processes, and protects your personal information when you use our website and services. We are committed to ensuring the privacy and security of your personal data in accordance with applicable data protection laws.

Information We Collect

Information You Provide

When you book our services or contact us, we collect:

Full name
Email address
Service selection and booking preferences
Any additional information you choose to provide in communications

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Cookie data (subject to your consent)

How We Use Your Information

We use the information we collect for the following purposes:

Processing and fulfilling your service bookings
Communicating with you regarding your bookings and enquiries
Sending you relevant information about scheduled services
Improving our website and services
Analyzing usage patterns to enhance user experience
Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

Contract performance: Processing necessary to fulfill our service obligations to you
Legitimate interests: Improving our services and communicating relevant information
Consent: Where you have provided explicit consent for specific processing activities
Legal obligation: Where required by applicable law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in delivering our services (subject to confidentiality agreements)
With partner organizations for scheduled archaeological site visits or workshops
When required by law or to protect our legal rights
In connection with a business transfer, merger, or acquisition (with notification to affected individuals)

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is typically retained for seven years for accounting and legal purposes. Marketing communications data is retained until you withdraw consent.

Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data in certain circumstances
Restriction: Request limitation of processing in specific situations
Portability: Receive your data in a structured, commonly used format
Objection: Object to processing based on legitimate interests
Withdraw consent: Withdraw previously given consent at any time

To exercise these rights, contact us at [email protected]. We will respond within one month of receipt of your request.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and user experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Diplaammel
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.